Resi Property Privacy Policy

Last Updated: September 1, 2021

This website is powered by Resi Software, LLC. (“Resi”) platform, and this Property Privacy Policy describes the privacy practices of Resi and the company whose branding is displayed on the website (“Site”) (the “Property”). References in this Privacy Policy to “we,” “us,” or “our” mean Resi and the Property, together. 

Please note that Resi processes consumer personal information only on behalf of the Property, pursuant to an agreement between Resi and the Property.

This Privacy Policy does not apply to any websites, mobile applications, other online services that do not link to this policy, or your in-person or telephonic interactions with the Property.

Information Collection

Information collected in connection with your use of the Site may include:

Information you provide, such as:

  • Contact information, such as your first and last name, email address, street address, and phone number.
  • Transaction information, such as information about your payments and other details of meals, products, or services you have purchased from the Property, and reservations you have made.
  • Payment details, such as payment card information, billing details, which our third-party payment processor collects; we will not obtain access to individuals’ full payment card number when you make a purchase.  We also let you save your payment information to make it easier for you to make purchases at properties that operate on our platform.  
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
    Other information that you provide to us voluntarily, or which reflects our offline interactions with you.

Cookies and Other Information Collected by Automated Means. We, our service providers, and other third parties may automatically collect information about you, your computer or mobile device, and activity occurring on or through the Site. These parties may collect this type of information over time and across third-party websites and may use cookies, web beacons, and other technologies to collect this information. The information may include:

  • Information about your device’s hardware, such as model and screen resolution
  • Information about the software on your device, such as your browser type
  • Unique identifiers associated with your device, such as device identifier (e.g., Google Advertising ID or Apple ID for Advertising)
    Information about the network to which you are connected and inferences we may draw from it, such as your IP address and general location information such as city, state or geographic area
  • Information about your use of and actions on the Site, such as pages you viewed, how long you spent on a page, navigation paths between pages, information about your activity on a page, links you click, access times, and length of access; and the website that referred you to the Site, if applicable
  • Information about your interaction with our emails, such as whether you opened our email and how long you had it open.

Please see the “Targeted online advertising” section for information about how to exercise choice regarding the use of browsing behavior for purposes of targeted advertising.

How We Use Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To operate the Site.  We use your personal information to:

  • Provide, operate and improve the Site, including to develop new products and services
  • Provide the services you request
  • Contact you about the status of your orders or reservations
  • Communicate with you about the Site, including by sending you announcements, updates, security alerts, and support and administrative messages
    Personalize your experience with the Site and our communications
  • Provide support and maintenance for the Site, including by responding to your requests, questions and feedback

To send you marketing and promotional communications.  The Property may send you marketing communications. Please see the “Your Choices” section below for information about your choices regarding marketing communications.

To display advertisements. We work with advertising partners to display the Property’s advertisements online. These advertisements are delivered by our advertising partners and may be targeted based on your use of the Site or your activity elsewhere online. To learn more about your choices in connection with advertisements, please see the section below titled “Targeted online advertising.”

For compliance, fraud prevention, and safety.  We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; (b) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Share Personal Information

Service Providers

We may engage other companies and individuals to perform certain business-related functions on our behalf. Examples may include providing technical assistance, payment processing, billing, email management, customer service, marketing assistance, order fulfillment, delivery services, and reservation and online ordering systems. We authorize these parties to use personal information only as necessary to perform their functions.

Properties

If you establish an account for this checkout functionality, you may direct Resi to share your payment information with any property that operates on our platform when making a purchase using the account. 

Business Transfers

In connection with or during the negotiation of a financing, merger, acquisition, dissolution or similar corporate event, or the sale of all or some of Resi’s or the Property’s assets, the information that Resi or the Property, as applicable, have collected, including personal information, may be transferred as a business asset. If the company, business or assets are acquired by another company, the acquiring company will possess the personal information that Resi or the Property, as applicable, collected and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Legal Requirements

We may disclose your information if required to do so by law, or in the good faith belief that such action or disclosure is necessary or appropriate to: (i) operate the Site, (ii) comply with any legal obligation, report unlawful activity, cooperate with law enforcement or public authorities (including for the purpose of meeting national security or law enforcement requirements), (iii) protect against legal liability, (iv) protect and defend our rights, property, personnel, suppliers, sponsors, agents or licensors, (v) protect the personal safety of vendors, users of the Site or the public, or (vi) comply when compelled to disclose personal information to other third parties by government authorities or as required by law or regulation, including, but not limited to, in response to court orders and subpoenas.

Your Choices

Opt out of Marketing Communications

You may opt-out of marketing communications from the Property by following such instructions as may be provided in the communication, or by otherwise contacting the Property.

Cookies & Browser Web Storage

We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Site and third-party websites. Most browsers let you remove or reject cookies.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  Please note that if you set your browser to disable cookies, the Site may not work properly.  Similarly, your browser settings may allow you to clear your browser web storage.  

Targeted Online Advertising

Some of the third parties that collect information about users’ activities on or through the Site may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising.  Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to visited websites. The Property does not currently monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals, in connection with the Site.

How We Protect Your Information

Resi maintains commercially reasonable measures designed to protect your personal information in connection with your use of the Site. However, no security system is impenetrable and we cannot guarantee the security of your personal information.

International Data Transfers

The Site and its servers are located in the US, and we may have service providers located in other countries. If you are located outside of the US, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the US or other locations outside of your country, where privacy laws may not be as protective as those in your country.